Work ON Your Shop, Not IN Your Shop

Stop letting the day-to-day demands of running your shop keep you from building the business you want to own.

You didn’t open an auto repair shop so you could spend every day answering every question, solving every problem, handling every customer issue and making every decision.

But somewhere along the way, that may be exactly what happened.

Your bays are full. The phones are ringing. Customers need you. Employees need you. There’s always something that needs your attention.

And even when your shop is successful, you may find yourself wondering:

How am I ever supposed to work ON this business when I can’t get out of the day-to-day long enough to think?

That’s what Work ON Your Shop, Not IN Your Shop is designed to help you change.

auto-repair-shop-owner-training

Through practical training, you’ll learn how to identify what’s keeping you stuck IN the business, develop people you can depend on, create systems that don’t rely on everything being in your head, and begin making time for the work only you can do as the owner.

The goal isn’t to make you less important to your business. It’s to make your business less dependent on you.

Find Out Where Your Business Depends on You

The first step isn’t simply blocking a few hours on your calendar to “work on the business.”

It’s understanding why you can’t get away from it.

Where are you still the bottleneck?

What decisions could someone else make?

What knowledge exists only in your head?

What tasks are you doing because nobody else has been taught—or trusted—to do them?

What problems keep finding their way back to you?

This training helps you identify where owner dependency exists and what needs to change before you can realistically step away from it.

Build People You Can Depend On

Delegating isn’t simply handing someone a task.

Your people need clear expectations, the right training, appropriate authority and the confidence to make decisions without constantly checking with you.

That means learning how to develop employees instead of simply directing them.

The goal isn’t to make yourself less important. It’s to stop making yourself necessary for everything.

Put Systems Around the Things Your Shop Does Every Day

When the way something gets done depends on who’s working—or whether the owner happens to be there—it’s difficult to build a consistent business.

Simple, repeatable systems help your team know what should happen, who’s responsible and what good performance looks like.

We’ll look at where systems can reduce confusion, prevent things from falling through the cracks and make it easier for other people to take ownership.

Learn to Let Go Without Losing Control

This may be one of the hardest parts for an owner.

You know how you want things done. You’ve probably learned that if you handle something yourself, it gets done faster.

But doing everything yourself isn’t scalable.

You’ll learn how to delegate with clear expectations, establish appropriate checkpoints and hold people accountable—without hovering over every decision.

There’s a big difference between being informed about your business and being involved in every detail of it.

Protect Time to Actually Lead the Business

Once your people and systems can handle more of the day-to-day, you can begin using your time differently.

Instead of spending every available minute reacting, you can make room for the work only the owner can do:

Thinking about where the business is going. Developing your people. Reviewing what’s working and what isn’t. Planning improvements. Looking at opportunities. Building relationships. And making decisions about the future.

That’s what working ON your shop really means.

What We’ll Cover

  • Identifying where your business depends too heavily on you
  • Recognizing owner bottlenecks
  • Determining what only you should be doing
  • Deciding what can be delegated
  • Developing employees you can depend on
  • Giving people responsibility and appropriate authority
  • Setting clear expectations
  • Creating accountability without micromanaging
  • Identifying processes that need to be documented
  • Building simple, repeatable systems
  • Moving knowledge out of your head and into the business
  • Creating better decision-making processes
  • Protecting time to work ON the business
  • Establishing priorities for that time
  • Moving from problem solver to business leader
  • Creating an action plan for reducing owner dependency

Build a Business — Not Just a Busy Shop

A shop can have plenty of customers, a full schedule and strong sales and still depend entirely too much on its owner.

Real business growth isn’t just about getting busier.

It’s about building a business with the people, leadership and systems that allow it to operate successfully without you having to hold everything together.

That’s when you finally have the time and freedom to lead the business instead of simply running it.

Ready to Start Working ON Your Shop?

Learn practical strategies to reduce owner dependency, develop your people, build better systems and create more time to focus on the future of your business.

EXPLORE THE TRAINING →