May’s issue of Ratchet+Wrench Magazine includes an article as told to Anna Zeck by Motorhead Advantage’s, Anne Lazo. The article features all the steps auto repair shops should take if they want to implement an on-line appointment scheduling system. The article covers all the important points to consider in selecting an on-line appointment scheduling system. You can read the entire article on the Ratchet+Wrench Magazine website at >> http://www.ratchetandwrench.com/RatchetWrench/May-2015/Making-Online-Appointments-Effective/.